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Reservation Policies

Check In and Check Out:

Check in The normal check-in time is from 3:00 p.m. on the day of arrival
Check in made between 00:00 and 12:00 AM will be charged a full additional night
Check in made from 12:00 AM and 3:00 PM will be charged half rate, always subject to availability

Check out: Normal departure time is until midday
Departures between 12:00 and 16:00 hours without charge subject to availability
Departures made between 4pm and 6pm with a surcharge of 50% of your rate
Departures made from 18:00 hours will be charged one more night

Cancellation Policy:

This reservation may be canceled and / or modified without charge until 3:00 p.m. the day before arrival, for which you must request a cancellation number.
If the passenger does not show up, the value of one night's stay plus taxes will be DEFAULT.
Modifications to the departure dates must be notified until 3:00 p.m. on the day before the new departure, otherwise the hotel will charge one night penalty + VAT

Regulations in force:

According to current regulations, we inform you that all persons staying at the hotel (adults and minors) must present their ID at the time of check in, being registered in the hotel software.

Foreign passengers not resident in Chile who pay their accounts in dollars and present a passport and paper to enter the country at check-in are exempt from paying 19% of the VAT tax. -